Tip #9 / 10 – Hold People Accountable

image of hand writing on a board "Accountability" in blue to hold people accountable

Hold people accountable to their performance requirements by balancing productivity conversations with empathy and support. HR is supposed to be ‘keepers of the culture’, but leaders are lacking empathy, especially with conflicting values of business needs and employee needs.   

Tip #8 / 10 – Connect Face-to-Face

Image of a training session

Offer training to help people gain the tools to have difficult conversations. Get people practicing good communication during the sandstorms, and build a culture of candor with honest, safe discussions that hash things out. 

Tip #7 / 10 – Offer Training

Image of a training session

Offer training to help people gain the tools to have difficult conversations. Get people practicing good communication during the sandstorms, and build a culture of candor with honest, safe discussions that hash things out. 

Tip #6 / 10 – Remind People

image of hand writing on a board "reminder" and underlined in red to remind people about conflict resolution process

Remind people and ensure your managers have a clear understanding of the conflict resolution process so they can inform front-line workers. 

Tip #5 / 10 – Share Policies

image of words included in company policies to share with employees

Retain your people by helping them see the long-range forecast of their employment and the opportunities for growth and help to gain their trust.

Tip #4 / 10 – Retain Your People

retain your people with Penny Tremblay image of happy work team

Retain your people by helping them see the long-range forecast of their employment and the opportunities for growth and help to gain their trust.