What Not to Say…Spring 2009

You have most likely heard the expression, “It’s not what you say, it’s how you say it,” that implies we need to mind our manners when communicating with patients, staff and professionals as well as be empathetic with our tone and choice of words. Read the Article Posted with the permission of the International Association […]

Speaking In Praise

As we go through life and continue to develop our communication and leadership skills, we are often called to speak at special functions in praise of a guest of honour. These occasions include birthd…

Want to make a MINT in this new economy?

The first quarter of 2009 presents a slower economy, which gives us tremendous opportunity to sharpen our tools for success. We can use this breathing space in the economy to strengthen our foun…

Entrepreneur Your Life

What is an entrepreneur? You Are. Whether you own your own business, or you work for an employer, you are the one …

Top 3 Employee Motivators

Top 3 motivators from employee perspective: According to a recent management study, 46% of employees leave a company because they feel unappreciated; 61% said their bosses did not place importance on them as people and 88% said that they do not receive acknowledgement for the work they do.Whether you are an entrepreneur, manager, parent, teacher, […]

Don’t Put Off Until Tomorrow

Procrastination means worrying about the things that you are not getting done. If you are not worried about it, then you are not procrastinating. Fear, doubt and procrastination cause us to delay acti…

People will always remember how you made them feel …

I have learned that people are creatures of emotion, motivated by pride and vanity. They won’t always remember what I have told them, or what I have taught them, but they will always remember how I made them FEEL, whether that was good or not so good. I try to make it a regular part […]