Don’t Put Off Until Tomorrow
Procrastination means worrying about the things that you are not getting done. If you are not worried about it, then you are not procrastinating. Fear, doubt and procrastination cause us to delay acti…
Optimistic about the Economy, Is it Better than Ever? – Winter 2008
With the recent change in the economy many people share their doubt, fear and apprehension. We cannot change the economic state, but we can certainly change our habits to weather the storm and ma…
People will always remember how you made them feel …
I have learned that people are creatures of emotion, motivated by pride and vanity. They won’t always remember what I have told them, or what I have taught them, but they will always remember how I made them FEEL, whether that was good or not so good. I try to make it a regular part […]
Optimistic about the Economy
With the recent change in the economy many people share their doubt, fear and apprehension …
What Not to Say…
You have most likely heard the expression, It’s not what you say, it’s how you say it, that implies we need to mind our manners when communicating with people…
Contagious Enthusiasm
From customer satisfaction to employee motivation to customer satisfaction …
From Patient Satisfaction to Employee Motivation – Fall 2008
What a tremendous cycle. Satisfied patients motivate employees. It’s a chain reaction of contagious enthusiasm. Are your patients giving you feedback? Furthermore, are you allowing the feedback to rea…
The High Cost of Meetings
In part one of this valuable topic we have learned the importance having an organized chairperson or meeting leader, staying on course with an agenda allotting time to specific items, and collaboratio…
Acting as if…
What you say you want means nothing if you are not willing to pay the price to obtain it …
Put Leadership Before Management
“Begin with the end in mind,” is Dr. Steven Covey’s Habit #2 in his book, The Seven Habits of Highly Effective People. This ‘habit’ teaches us the value of having a clear picture of the end of our life, and the roles we have filled in our family, our career or profession, our friendships and […]