I have learned that people are creatures of emotion, motivated by pride and vanity. They won’t always remember what I have told them, or what I have taught them, but they will always remember how I made them FEEL, whether that was good or not so good. I try to make it a regular part of my day to help people feel good about themselves.
Accountability Without Blame: The Only Way It Actually Works
Accountability gets a bad reputation. But accountability isn’t about punishment. It’s about responsibility. There’s an important difference.