Who’s Zoomin’ Who?

virtual meeting with Penny Tremblay

Looks like we’ll be virtual for a while longer so let’s get real comfortable with Zoom because it’s the next best thing to face-to-face conversation.  

Effects of COVID19 on Workplace Conflict

In an effort to understand the NEW workplace sandbox, and the effects that COVID-19 has had on conflict at work, we have put together a research team, a survey and an amazing prize up for grabs for participants. 

3 Tips to Manage Change

Penny Tremblay change

With all that’s been happening in the past 6 months, there’s no better time to talk about how to cope with change so I met with Marion Grobb Finkelstein.

How to Fire a Customer

respond assertively vs reacting

Responding versus Reacting The other day my web developer of 20 years fired me.  His reaction to a request for service with my budget included came by email at 2:40am, and started with a statement about his financial situation being in dire straits, then went on to complain about my consistent requests to have work […]