With the recent change in the economy many people share their doubt, fear and apprehension. We cannot change the economic state, but we can certainly change our habits to weather the storm and ma…
I have learned that people are creatures of emotion, motivated by pride and vanity. They won’t always remember what I have told them, or what
With the recent change in the economy many people share their doubt, fear and apprehension …
You have most likely heard the expression, It’s not what you say, it’s how you say it, that implies we need to mind our manners when communicating with people…
From customer satisfaction to employee motivation to customer satisfaction …
What a tremendous cycle. Satisfied patients motivate employees. It’s a chain reaction of contagious enthusiasm. Are your patients giving you feedback? Furthermore, are you allowing the feedback to rea…
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