You have most likely heard the expression, It’s not what you say, it’s how you say it, that implies we need to mind our manners when communicating with people…
From customer satisfaction to employee motivation to customer satisfaction …
What a tremendous cycle. Satisfied patients motivate employees. It’s a chain reaction of contagious enthusiasm. Are your patients giving you feedback? Furthermore, are you allowing the feedback to rea…
In part one of this valuable topic we have learned the importance having an organized chairperson or meeting leader, staying on course with an agenda allotting time to specific items, and collaboratio…
What you say you want means nothing if you are not willing to pay the price to obtain it …
“Begin with the end in mind,” is Dr. Steven Covey’s Habit #2 in his book, The Seven Habits of Highly Effective People. This ‘habit’ teaches
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