You have most likely heard the expression, “It’s not what you say, it’s how you say it,” that implies we need to mind our manners when communicating with patients, staff and professionals as well as be empathetic with our tone and choice of words.
Posted with the permission of the International Association of Orthodontics.
In today’s workplace, it’s not uncommon to encounter challenging personalities, powerful antidote is understanding and leaning into your why.
In my journey with leaders across many industries, one core principle stands out that I believe is the key to purposeful leadership.
© Copyright Play Nice in the Sandbox with Penny Tremblay, Tremblay Leadership Center. All Rights Reserved.
