This year’s IAO annual conference in Clearwater, Florida was the best ever. On my list of favorite topics was the team building workshops. Why? Because leadership skills are the multipliers of performance. You can have the best technically trained practitioner and staff in a practice, but when “people skills” are lacking, there is bound to be disharmony in amongst staff or patients, and profits are negatively affected.
Posted with the permission of the International Association of Orthodontics.