Sharpen Your Tools
The important tools of our success can take many forms. Perhaps they are communication skills, strategic planning time, connecting with our customers, maintaining equipment or continuing our education…
Social Media for your Business
Let me introduce you to some of the latest trends in online marketing for your business. An online encyclopedia, (Wikipedia) defines Social media as “online content created by people using highly acc…
Social media for the Dental Practice – Fall 2009
Social media has become very popular allowing users to connect and form relationships, but how can it benefit your practice? Read the Article. Posted with the permission of the Int…
Training – Survey says..
In a recent survey to my network of training customers (employers) and participants (employees), I asked some interesting questions about what people want in training program content, delivery method …
Appreciation wins over Self Promotion
Women In Business, North Bay luncheon presentation opportunity gives members 10 minutes to present their business to the group. This year, I decided to give it back — in recognition of all the members who have supported and helped me. I specifically mentioned several ladies and their contributions to my success, thanking many for referrals […]
Total Team Participation in C.E. Programs – Summer 2009
While teaching adults, I joke about putting them into three categories; prisoners, vacationers or sponges. Read the Article Posted with the permission of the International Association of Orthodontics.
Twitter – Short and Tweet
Communication takes many forms, especially these days with social networking web services, blogs and Twitter. “What is Twitter?” many people ask me, thus the inspiration for this article.Twitter is a…
We MUST Praise
The Gallup Organization identifies regular recognition and praise as a key element of employee satisfaction. Frequent acknowledgment can be as simple as daily genuine expressions of appreciation that …
What Not to Say…Spring 2009
You have most likely heard the expression, “It’s not what you say, it’s how you say it,” that implies we need to mind our manners when communicating with patients, staff and professionals as well as be empathetic with our tone and choice of words. Read the Article Posted with the permission of the International Association […]
Speaking In Praise
As we go through life and continue to develop our communication and leadership skills, we are often called to speak at special functions in praise of a guest of honour. These occasions include birthd…