PLAYING NICE Doesn’t Always Mean BEING NICE

empathy

Standing up and speaking up for what you believe in IS playing nice. That’s the paradox of the PLAY NICE system that I base my training and conflict resolution on.  We need to be assertive to balance our needs with the needs of others, and we don’t have to harm or hurt people, places or […]

Difficult Customers Can be Your Greatest Assets: A conversation with Penny Tremblay

dealing with difficult customers

The following article was produced by Gabrielle Piché of the Women’s Enterprise Organizations of Canada from an interview with Penny Tremblay.  Visit WEOC, a national organization for programs and services that benefit women business owners in Canada. Difficult Customers Can be Your Greatest Assets: A conversation with Penny Tremblay By Gabrielle Piché Many entrepreneurs share […]

One Decision to Make Change Exciting

change your mindset

Imagine you’re in a comfortable groove playing nice in the sandbox … and then everything changes.  Change is inevitable.  Things are always changing and we get off balance.  In my upcoming book, Workplace Sandbox Strategies, Resolving Conflict from the Inside Out, I draw attention to the parallels of business and our youthful years in sandbox play.  Do you […]

Fear in The New Sandbox

Fear in the New Sandbox

A bitter phrase that I’m resisting is ‘the new normal’, because I won’t accept what is currently, for what will be. This is temporary in my mind, and in the words of my favorite author, Og Mandino, “this too shall pass” and it will.  

Want to make a MINT in this new economy?

make money in this economy

Getting back to business in this slower economy, gives us tremendous opportunity to sharpen our tools for business growth.  We can use this breathing space in the economy to strengthen our foundation of skills and knowledge to survive and thrive in difficult times. 

Exercising Our Influence Muscles – April 28, 2020

Thanks for being part of Exercising Our Influence Muscles webinar.  CLICK HERE to download the slide deck, with the group participation slide notes for CONCERNS versus INFLUENTIAL ideas. Stay apart, but stay connected, and if you can’t find your way call me because I am happy to serve businesses and individuals who want to grow […]

Staying Connected and Supportive

stay connected

The more technologically connected we are as a society, the more disconnected we are becoming as a human race. Staying connected and supportive is key right now. In this time of social distancing and trying to figure out our new “normal”, many of us are isolated and learning to work from home.  Learning how to […]

Stay Apart but Stay Connected

stay connected

How do we stay apart but still stay connected? Although our physical environment has changed, our greatest needs have not. The need to…stay connected and feel understood.

Ask for What You Need

ask for what you need

Ask for what you need. Asking for what you need can be humbling, and yet you can co-create your best results with this humility.  Asking is an invitation.  Telling someone to do something is authoritarian.  You won’t have authority over other people’s behavior; you can however influence them with kind words.