How to Fire a Customer
Responding versus Reacting The other day my web developer of 20 years fired me. His reaction to a request for service with my budget included
September 14, 2020
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Responding versus Reacting The other day my web developer of 20 years fired me. His reaction to a request for service with my budget included
Every week I put out a tip (a Leadership Tip). This week, it’s a QTIP…an acronym for ‘Quit Taking It Personally’. Business isn’t built on emotion, but
Decades ago, I would be bothered by one in one hundred evaluations that was less than excellent. Now, I ask for feedback that won’t stroke
Although the workplace landscape has shifted, workplace culture and relationships are still rooted in human connection and are more challenged than ever. Rich relationships in the workplace have trust,
As I get to understand the new workplace sandbox across the province, something I hear about is that employers are challenged with employee engagement.
Getting people to do what you need them to do takes effort, skill and follow up. In the last few weeks, I’ve shared a 4-step approach to