what penny brings

Decades of experience

Penny Tremblay brings decades of experience, education and energy to assist teams in their re-connection process. With authentic conversation, honesty, listening, understanding and empathy, she guides participants to take responsibility for creating the environment that they prefer, find commonality, determine ideal working relationships, and empower each other to implement their commitments to new and better working relationships.

Alternative Dispute
Resolution

ADR services are rooted in the desire to reconcile relationships to harmony and efficiency. ADR repairs social relationships and resolves conflicts by encouraging parties to comply. ADR is beneficial by maintaining relationships, rather than legally determining right or wrong. Services reduce conflict in the organization or community, and bring better relationships to the members with problem solving facilitation and leadership skill development for moving forward.

Mediation services

Mediation services are generally voluntary for participants, and most efficient with cost and time due to the intention of those involved to reach agreement. By encouraging parties to focus on the problem, mediation helps them achieve mutual understanding to create satisfactory outcomes in the resolution of their differences.

Because mediation empowers groups to manage their own disputes and regain control of their lives, it extends far beyond a quick-fix by strengthening relationships for future mutual recognition and gain.

Our alternative dispute resolution services and mediation processes include:

Reaching an agreement to mediate / resolve
Establishing parties’ responsibilities
Supporting each party’s autonomy while encouraging mutuality
Understanding each party’s point of view while remaining neutral
Dealing with conflict with effective communication skills
Using insight skills to create breakthroughs
Integrating the law where appropriate
Developing options that address differing needs and interests
Sharing or teaching effective relationship strategies
Building an agreement between the parties
Recommending actions for moving forward

Our mediation and ADR services are more cost effective and can make difficult situations much better than using a formal grievance process or the mainstream legal system. Mediation encourages every individual to be heard, relationships to be strengthened, and communities to grow.

Want to see all videos?

See Penny's Youtube channel.

Testimonials

“Although I did not know what to expect before attending your session, I just wanted you to know that not only did it change my environment at work it also changed my life. You gave me the opportunity for once in my life to look deep within myself and identify some things that needed change (it is not everyone else, it is me). You empowered me to make a commitment to myself to be the change I want to see in others. Thank you from the bottom of my heart and God bless you.”

P.Daramola,

Ministry of the Attorney General

“I had two sessions with Penny. All in all very fruitful and instructive. Great initiative, and great consultant choice. We really went through a lot of stuff, and I have to say it was the best meeting of this kind I have ever had."

F.Charette,

Normet Canada Inc.