Penny Tremblay – Media Kit
Play Nice with The Sandbox System™

Penny
Tremblay

Workplace Relationships Expert Harvard-Trained Mediator Keynote Speaker Author

Dynamic workplace relationships expert with over 20 years' experience helping organizations resolve conflict, build thriving cultures, and maximize productivity. Founder of The Sandbox System™, delivering innovative strategies for peaceful, productive, and profitable workplaces.

Penny Tremblay – Workplace Relationships Expert
About Penny

Introduction

With warmth, engaging insight, and real-world expertise, Penny helps leaders and teams navigate workplace conflict with clarity, confidence, and lasting results.

As a workplace relationships expert and creator of The Sandbox System™, Penny shows how even the most challenging situations can become opportunities for stronger communication, accountability, and trust.


Her Harvard PON mediation expertise — combined with practical tools such as 5-step conversation models, emotional scales, and actionable worksheets — transforms workplace conflict into lasting collaboration, leaving leaders inspired and equipped to foster psychological safety and team success.

Signature Keynote
"Building Peaceful, Productive, and Profitable Relationships in Call Centers — A Modern Approach to Workplace Challenges"

Delivered at the Nextiva-sponsored NECCF Expo 2025 closing session with high-energy stage presence, dynamic movement, playful sandbox props, relatable storytelling, strategic humor, and interactive elements that leave leaders inspired and equipped to build stronger teams.

📽 Penny's Story
Penny's Story

Penny's Story

Learn about Penny's journey and what inspired her to create The Sandbox System™ for workplace relationships.

🎤 NECCF Expo — Nextiva
NECCF Expo Keynote Nextiva

NECCF Expo Keynote — Nextiva

Watch Penny's closing keynote at the Nextiva-sponsored NECCF Expo 2025 — Building Peaceful, Productive, and Profitable Relationships.

Press & Media

Photos & Headshots

High-resolution professional headshots and speaking photos available for media, event promotions, and publications.

View & Download Photos →
Media

Virtual Training Videos

Engaging, practical video content for leaders and teams — available on YouTube. Click any thumbnail to watch.

Roadmap Through Conflict to Collaboration

Roadmap Through Conflict to Collaboration

A 9-video playlist — the only way through conflict is through it, not around it, over it, or under it.

Be Humble and Be Rich

Be Humble and Be Rich

8.7k views · A mindset-shifting perspective for leaders who want to lead with humility and purpose.

High Tech and High Touch

High Tech and High Touch

2.9k views · Recognizing people as people first — balancing technology with genuine human connection.

Workplace Conflict Resolution

Workplace Conflict Resolution

1k views · Practical strategies for resolving conflict and restoring productive working relationships.

Position Yourself — Step #1 to Play Nice

Position Yourself — Step #1 to Play Nice

The first step in The Sandbox System™ — positioning yourself for collaborative, respectful relationships.

Play Nice in the Workplace Sandbox

Play Nice in the Workplace Sandbox

An overview of The Sandbox System™ — your roadmap to peaceful, productive, and profitable workplaces.

Resources

Handouts & Workbooks

Practical tools that translate learning into lasting, measurable workplace change for leaders and teams.

⚠️

5 Biggest Mistakes Leaders Make When Conflict Surfaces

A practical guide helping leaders recognize common missteps that escalate workplace conflict and damage trust within teams.

🛡️

Psychological Safety – 13 Risk Factors

Built on Canadian standards, this tool guides employees and leaders to spotlight strengths, target improvement areas, and create safer, more inclusive environments.

📋

90-Day T.R.ACTION Form

To Remember Action — guides participants in identifying key commitments, clarifying priorities, and tracking progress over 90 days so learning becomes real workplace change.

⚖️

Balance Accountability and Empathy Form

Helps leaders balance accountability and empathy by setting clear expectations while supporting growth and building trust in high-performing teams.

🔵

Balance Wheel Activity

A powerful self-assessment tool for evaluating key roles and life areas, promoting holistic wellbeing and personal growth across the whole team.

🤝

Multi-Generations and Peaceful Relationships at Work

A 12-page whitepaper helping leaders build trust, strengthen communication, and turn generational friction into stronger workplace collaboration.

Impact

Quantitative Impact Survey

The 2023 Conflict Resolution Impact Survey demonstrates measurable results across organizations that completed The Sandbox System™. Participants reported significant reductions in workplace conflict, improved team communication, and a stronger culture of accountability and trust.

85% Conflict Reduction
75% Productivity Increase
Publications

Books by Penny Tremblay

Two impactful titles that put The Sandbox System™ philosophy into the hands of every leader and team.

Give and Be Rich by Penny Tremblay

Give and Be Rich

Tapping the Circle of Abundance — with a foreword by Kody Bateman, Founder and CEO of SendOutCards. A mindset-shifting exploration of generosity and abundance in leadership and life.

by Penny Tremblay
Sandbox Strategies for the New Workplace by Penny Tremblay

Sandbox Strategies for the New Workplace

Conflict Resolution from the Inside Out — with a foreword by Samuel Dinnar. The definitive guide to The Sandbox System™ for lasting workplace transformation.

by Penny Tremblay
Testimonial

What Clients Say

Penny spoke at our 2025 NorthEast Contact Center Forum. Working with Penny pre, during and post conference was the best experience I could have asked for. She immersed herself in the content we were looking for and the end result was an engaging and insightful presentation that struck the perfect balance between real world examples and actionable strategies. I especially appreciated how Penny addressed challenges and provided useful tools both from the team member's perspective but also the leaders angle as well. This made the session feel practical and forward-thinking and her energy kept the audience engaged throughout!

S
Stacey Swim
Board Member – Event Planner | NECCF
References

Industry References

Trusted by senior leaders across banking, HR, and customer service sectors in Canada and the USA.

E
Erin McGinnes
VP Customer Information Center Manager
Corner Stone Bank
S
Shelley Regin
Senior VP of Marketing and Public Relations
Country Bank
sregin@countrybank.com 800-322-8233
L
Lisa Bernard
Director of HR | Raw Seafoods Inc.
& RI SHRM Program Director