There are many mistakes leaders should avoid when dealing with workplace conflict. Over the next several weeks, I will be sharing the top 5 that I have seen in my many years of facilitating workplace conflict resolution.
#1 – AVOID IT
Hands down, this one takes the top place. When I ask leaders to be honest about how they have contributed to their team conflict, they most often say that they should have dealt with it sooner.
Conflict left unresolved, festers and expands into something much larger and more complex to resolve. The best time to resolve conflict is now!
Like a fire that develops and requires immediate attention to contain and suppress it, managing conflict as soon as it comes to a manager’s attention will prevent it from escalating to unnecessary suffering for all involved. The challenge is that many managers don’t know how to intervene, or where to seek help.
That’s where I come in… I’ve created a report, The 5 Biggest Mistakes Leaders Make When Conflict Surfaces and invite you to download it. Click the button below to get your FREE copy today!
If you can’t find your way, call Penny Tremblay, because the high cost of conflict is avoidable, and profits can be used for better things.
