Alternative Dispute
Resolution

ADR services are rooted in the desire to reconcile relationships to harmony and efficiency. ADR repairs social relationships and resolves conflicts by encouraging parties to comply. ADR is beneficial by maintaining relationships, rather than legally determining right or wrong. Services reduce conflict in the organization or community, and bring better relationships to the members with problem solving facilitation and leadership skill development for moving forward.

Mediation services

Mediation services are generally voluntary for participants, and most efficient with cost and time due to the intention of those involved to reach agreement. By encouraging parties to focus on the problem, mediation helps them achieve mutual understanding to create satisfactory outcomes in the resolution of their differences.

Because mediation empowers groups to manage their own disputes and regain control of their lives, it extends far beyond a quick-fix by strengthening relationships for future mutual recognition and gain.

Our alternative dispute resolution services and mediation processes include:

  • Reaching an agreement to mediate / resolve
  • Establishing parties’ responsibilities
  • Supporting each party’s autonomy while encouraging mutuality
  • Understanding each party’s point of view while remaining neutral
  • Dealing with conflict with effective communication skills
  • Using insight skills to create breakthroughs
  • Integrating the law where appropriate
  • Developing options that address differing needs and interests
  • Sharing or teaching effective relationship strategies
  • Building an agreement between the parties
  • Recommending actions for moving forward

Our mediation and ADR services are more cost effective and can make difficult situations much better than using a formal grievance process or the mainstream legal system. Mediation encourages every individual to be heard, relationships to be strengthened, and communities to grow.

Want to see all videos?

Testimonials

“Although I did not know what to expect before attending your session, I just wanted you to know that not only did it change my environment at work it also changed my life. You gave me the opportunity for once in my life to look deep within myself and identify some things that needed change (it is not everyone else, it is me). You empowered me to make a commitment to myself to be the change I want to see in others. Thank you from the bottom of my heart and God bless you.”
P.Daramola,
Ministry of the Attorney General
“I had two sessions with Penny. All in all very fruitful and instructive. Great initiative, and great consultant choice. We really went through a lot of stuff, and I have to say it was the best meeting of this kind I have ever had."
F.Charette,
Normet Canada Inc.

Penny Tremblay

Founder and Director of the Tremblay Leadership Center

Education:
Program on Negotiation at Harvard Law School,
Advanced Mediation, June 2015

Teacher of Adults Program, 1993

Book a call with Penny and discover how

Listen, Read & Watch Penny tremblay