Mediation services are generally voluntary for participants, and most efficient with cost and time due to the intention of those involved to reach agreement. By encouraging parties to focus on the problem, mediation helps them achieve mutual understanding to create satisfactory outcomes in the resolution of their differences.

Because mediation empowers groups to manage their own disputes and regain control of their lives, it extends far beyond a quick-fix by strengthening relationships for future mutual recognition and gain.

more on our  Conflict Resolution and Alternative Dispute Resolution (ADR) Services

Our alternative dispute resolution services and mediation processes include:

  • Reaching an agreement to mediate / resolve
  • Establishing parties’ responsibilities
  • Supporting each party’s autonomy while encouraging mutuality
  • Understanding each party’s point of view while remaining neutral
  • Dealing with conflict with effective communication skills
  • Using insight skills to create breakthroughs
  • Integrating the law where appropriate
  • Developing options that address differing needs and interests
  • Sharing or teaching effective relationship strategies
  • Building an agreement between the parties
  • Recommending actions for moving forward

Our mediation and ADR services are more cost effective and can make difficult situations much better than using a formal grievance process or the mainstream legal system. Mediation encourages every individual to be heard, relationships to be strengthened, and communities to grow.

Call us today for a complimentary consult.


Conflict Resolution Specialist

Penny Tremblay, Director of Education and Programs

Penny Tremblay

Founder and Director of the Tremblay Leadership Center

Program on Negotiation at Harvard Law School,
Advanced Mediation, June 2015

Teacher of Adults Program, 1993

Full bio – P.Tremblay