Encouraging employees to communicate and connect with patients helps build the business and energizes them to contribute their best. Team members who provide service directly to customers typically have very useful information about customer perception, which is valuable feedback for management.
Posted with the permission of the International Association of Orthodontics.
The stories we tell ourselves shape the lives we lead. Mastering our own emotions is an inside job, and an ongoing process that gets easier over time.
Make room for growth by unpacking your suitcase. Free yourself from unnecessary limitations and discover new, more useful workplace tools.
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